At least 40% of all calls to 911 are for non-emergency situations. In these cases, the calls are marked as lower priority and the citizens have to wait for an officer to become available. In the meantime this is costly in terms of resources both in the 911 dispatcher fielding the call, and the law enforcement officer who must eventually respond to the call.
The result is an angry citizen who feels their needs are not being met, and overworked law enforcement agencies who don’t have the resources needed to put full attention on high priority situations.
This application was built to serve both needs. Citizens get responses from their law enforcement agencies with virtually no waiting on any platform they choose. Law enforcement is able to respond to these reports in an automated fashion, freeing up resources while delighting their citizens. It’s a win-win for everyone.